Privacy and cookies
This explains what I collect when you use joshuaowens.co.uk, what I do with it, how long I keep it, and how to stop it. Plain English, no small print.
The short version: if you get in touch, I use your details to reply. I only send you marketing emails if you tick the box. Ad cookies only switch on if you press Accept. I never sell your data, and you can unsubscribe or ask me to delete it at any time.
Who I am
Josh Owens, Liverpool, UK, is responsible for the personal data collected on this site (the "controller"). To ask anything about your data, use the enquiry form and choose "Something else".
What I collect
- When you use the enquiry form: your name, company or show, email address, the topic you pick, your message, and whether you ticked the box to get emails from me, with the date and time.
- When you accept cookies: information about your visit collected by Meta (Facebook and Instagram) and TikTok pixels, such as the pages you view, your device and browser, your IP address, which ad or post brought you here, and a scrambled version of any name and email you enter in the form.
- Every visit: anonymous visit statistics from Cloudflare Web Analytics, which doesn't use cookies and doesn't identify you, plus basic security data (like IP address) Cloudflare uses to keep the site and form safe from spam and attacks.
How I use it, and why I'm allowed to
| What I do | Legal basis |
|---|---|
| Reply to your enquiry and follow up on it, including podcasts, media, collaborations, speaking and partnerships | Legitimate interests: you asked me to get back to you |
| Send you emails about property, business, my content, Your Property Mate, events and offers, if you ticked the box | Your consent |
| Measure which videos, posts and ads bring people to the site, and show my content and ads to you on Facebook, Instagram and TikTok | Your consent (the cookie banner) |
| If you accept cookies, Meta may receive a scrambled ("hashed") version of the name and email you enter in the form, to match your visit to your Facebook or Instagram account. If you opt in to emails, I may also upload a scrambled version of your email to build ad audiences on Meta and TikTok, including audiences of people with similar interests | Your consent |
| Pass on enquiries about selling a house to Howsold, a property company I co-founded, so they can help you | Legitimate interests: you asked about selling |
| Keep the site and form secure and spam-free, and understand overall site use | Legitimate interests |
I don't use your data to make automated decisions that have legal or similarly significant effects on you.
Who I share it with
I never sell your data. I share it only with services that help me run the site and my marketing, and only as far as they need it:
- Cloudflare: hosting, security, spam checks, visit statistics and delivering enquiry emails.
- Google (Gmail): where enquiry emails arrive.
- Meta (Facebook and Instagram) and TikTok: only if you accept cookies or opt in to emails, for measuring and showing ads as described above. They use this data under their own privacy policies too.
- Email marketing and contact management tools I use to send emails and keep track of contacts, only for people who opted in.
- Howsold: only if your enquiry is about selling a house.
- Professional advisers or authorities if the law requires it.
Data outside the UK
Some of these services, including Cloudflare, Google, Meta and TikTok, may process data outside the UK. When they do, they use protections recognised under UK law, such as the UK International Data Transfer Agreement or the UK Extension to the EU–US Data Privacy Framework.
How long I keep it
- Enquiries: up to 2 years after we were last in touch, so I can pick up a conversation where we left off. Longer only if we end up working together and I need records for legal or tax reasons.
- Marketing emails: until you unsubscribe. After that I keep just your email address on a "do not contact" list, so you're never added back by mistake.
- Cookie choice: remembered in your browser until you change it or clear your browser data.
- Pixel data: kept by Meta and TikTok according to their own policies. Ad audiences built from site visits typically last up to 180 days.
Cookies
When you first visit, a banner asks whether you're happy with ad cookies. Nothing below switches on unless you press Accept, and you can change your mind any time with the "Cookie settings" link at the bottom of every page.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| jo-consent | This site (stored in your browser) | Remembers your cookie choice. Not shared with anyone | Until cleared |
| _fbp, _fbc | Meta | Measures visits from Facebook and Instagram, and lets me show you relevant posts and ads | Up to 90 days |
| _ttp, _tt_enable_cookie | TikTok | Measures visits from TikTok, and lets me show you relevant videos and ads | Up to 13 months |
| Security cookies, such as __cf_bm or cf_clearance | Cloudflare | Strictly necessary: protects the site and form from bots. Can't be switched off | Up to 30 minutes for bot checks, longer after a security challenge |
If a YouTube video is shown, it plays in YouTube's privacy-enhanced mode, which doesn't set cookies until you press play.
Your rights
You can ask me to:
- show you a copy of the data I hold about you
- correct it, or delete it
- stop or limit using it, or send it to you in a format you can pass to someone else
- stop marketing to you. This is absolute: I'll always stop. Every marketing email has an unsubscribe link
- withdraw any consent you've given, at any time. Withdrawing doesn't affect anything done before
Use the enquiry form and I'll reply within one month. If you're unhappy with how I handle your data, you can complain to the Information Commissioner's Office at ico.org.uk, though I'd appreciate the chance to put it right first.
Changes
If I change how I use your data, I'll update this page and the date at the top. If a change is significant, and I have your email because you opted in, I'll tell you.